Get advice

There are 3 ways you can get advice from us:

03444 111 306
At our office

See our Get advice page for more details and our Contact us page to see our opening hours and office locations.


Our busy CEO has been on the radio with Andrew Peach on BBC Radio Berkshire talking about how and when you can appeal parking fines issued by the council. Once you open this link, you can use the chapter links below the catch-up player to jump to the relevant times.

Trouble with bailiffs?

Have you been intimidated or treated unfairly by a bailiff in the last 3 years? Would you be willing to help change how bailiffs are allowed to work by sharing your story anonymously? If so, go to this website and click on Share my experience. You will be asked to describe your experience without identifying yourself or the bailiff firm involved. This will help inform Ministers and MPs as they are about to review the current laws.

Support us

We welcome any support you are able to give to our service. You can help by donating, by volunteering, or simply by recommending us.

Please click here to find out how you can help.

We welcome donations