Get advice

There are 3 ways you can get advice from us:

03444 111 306
At our office

See our Get advice page for more details and our Contact us page to see our opening hours and office locations.


Warm Home Discount 2017/18

A number of electricity suppliers have opened applications for the Warm Home Discount Scheme for Winter 2017/18.

You may be able to get £140 off your electricity bill under the Warm Home Discount if you’re either on a low income and need extra help or are getting the guarantee credit part of Pension Credit. To find out more, check our website, contact your supplier, or you can book an appointment with us to check your eligibility.

To book an appointment with an energy adviser to look at Warm Home Discount or any other energy query, phone 0118 952 3022 or email

Support us

We welcome any support you are able to give to our service. You can help by donating, by volunteering, or simply by recommending us.

Please click here to find out how you can help.

We welcome donations