Get advice

There are 3 ways you can get advice from us:

03444 111 306
At our office

See our Get advice page for more details and our Contact us page to see our opening hours and office locations.

Support us

We welcome any support you are able to give to our service. You can help by donating, by volunteering, or simply by recommending us.

Please click here to find out how you can help.

We welcome donations


Warm Home Discount

A number of electricity suppliers have opened applications for the Warm Home Discount Scheme for Winter 2016/7.

You may be able to get £140 off your electricity bill under the Warm Home Discount if you're either getting the guarantee credit part of Pension Credit or you're on a low income. Check with your supplier to see if they offer the discount or contact us to find out more. To arrange an appointment with an energy adviser phone on 0118 952 3022 or email