Get advice

There are 3 ways you can get advice from us:

03444 111 306
At our office

See our Get advice page for more details and our Contact us page to see our opening hours and office locations.


We’re recruiting for a paid role

We are looking to recruit a Project Assistant to work on the EU funded Solutions to Tackle Energy Poverty project: 21 hours a week (0.6 FTE) for 12 months at £26,000 pro rata. Closing date 24 July 2019.

Help to claim service

Find out how we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Visit us (Minster Street, RG1 2JB): Monday 10am to 12.30pm and 1pm to 4pm, Tuesday 10am to 12.30pm and Wednesday 1pm to 4pm.

Call: Freephone 0800 144 8 444

Support us

We welcome any support you are able to give to our service. You can help by donating, by volunteering, or simply by recommending us.

Please click here to find out how you can help.

We welcome donations