Citizens Advice Reading is committed to exercising a responsible influence on the development of social policies and services, both locally and nationally.
Through our research and campaign work we have provided evidence on a wide range of issues that have influenced Government policy including the behaviour of Bailiffs, distance and doorstep selling, payment protection insurance and the exploitation of migrant workers.
Locally we have worked with other advice agencies and local MP’s to address the delays in awarding job seekers allowance and the poor performance of Job Centre Plus. Recently we have participated in the national campaigns Scam Awareness Month, Big Energy Saving Week 2016 and National Consumer Week 2016. You can find out more about these campaigns on the Citizens Advice website.
Prevention work is important and our CEO has given talks for Radio Berkshire, providing information to help people before they find themselves in difficulties.