Get involved


Join us

Citizens Advice Reading has a small core of paid staff headed by the CEO and covering such areas as advice management and supervision, human resources and training, systems and facilities management, general support and specialist areas.

By far the greater resource is on a voluntary basis and includes trustees, generalist and specialist advisers, gateway (triage) assessors, life coaches, fundraisers, receptionists and administrators.

We are always seeking to maintain a bank of people who would like to become involved in what we do and to try to match a role to their individual talents. If you are interested please do contact us and we can explore how you may be able to help. You can see the voluntary positions we currently have available here.


Support us

We are a local independent charity that has been supporting Reading people since 1939.

A life crisis can happen to anyone, at any time. Imagine losing your job, running into financial difficulties, or having an accident that left you unable to cope. Perhaps you have family or friends who would know how to help, or you could talk to a paid professional. But what if you had no-one to turn to for advice?

For over 70 years we’ve been giving free, confidential and impartial advice to the people of Reading – helping them to help themselves. But what surprises many is that we’re an independent charity – not a Government agency. We depend on local funding and donations for our survival, and we urgently need your help.

Anyone in Reading can use our service. Every year around 8,000 people find they need the help of our highly-trained volunteers, and this dedicated team helps them deal with around 20,000 different problems. We give advice face-to-face, by telephone or online. We help people who are struggling with debt, benefits, housing, employment and discrimination. Our support frequently changes their lives – it can keep the roof over their heads.

But we don’t just sit and wait for problems. We also work hard to prevent them by, for example, giving ‘money awareness’ training to young people, building links to vulnerable groups, and by spotting emerging issues which we take to national level to influence Government policy.

The demand for our service is already greater than we can meet. Last year we had to turn away over 2,500 people because we just didn’t have the resources to help them. Now the economic downturn and the Government’s welfare reform programme are increasing the demand for our advice even further.

We stretch our income as far as it will go, but it costs £1,500 and takes a year to train a volunteer to be a high-quality adviser. Our existing sources of funding are becoming more uncertain and despite our constant efforts to find new funding we cannot keep pace with the growing demand for our help.

Across the country around half of the population has used the Citizens Advice Bureau service at one time or another. You may be one of the people we’ve helped, or be one of the lucky ones who haven’t yet needed us. But we need your help now. There are a number of ways to provide the help that we need:

  • Volunteer for us
  • Donate online via BT MyDonate
  • Buy a lottery ticket
  • Donate through Give as you Live

Choose a tab above for more information.


Donate

Any donation would be very welcome but a regular donation of £20 a month will enable us to give two months’ training to an adviser and a single donation of £50 will enable us to extend our service to two more people in need of help. If you also complete a Gift Aid declaration your donation will be worth 25% more at no extra cost to you. To make a donation click here.


Unity lottery

For just £1 per week you will be allocated a six digit lottery number. You can purchase more than one entry if you wish. Every Saturday, the lucky winners are selected at random and the prize cheques issued and posted directly to you, so there is no need to claim. You must be 16 years or over to enter. Winners have to match 3, 4, 5 or all 6 digits of the winning number in the correct place in the sequence to win £5, £25, £1,000 and £25,000 respectively. Join our lottery here.


Give as you Live

Help Citizens Advice Reading. Just by shopping online. Shop with your favourite stores and they’ll donate to us all without charging you a penny more. From John Lewis to Expedia, you can compare thousands of products and brands that will all raise money for any UK cause and get the best deal online. Get started raising money for Citizens Advice Reading today.


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