How we can help

Our service is free, confidential and open to everyone in the community. Our volunteers are trained to advise on virtually any issue, including:

  • welfare benefits
  • money and credit problems
  • employment
  • consumer rights
  • housing
  • neighbourhood disputes
  • education and healthcare
  • immigration and residency queries
  • human rights
  • family and personal issues.

Access to advice is available in the following ways:
Phone: 0300 330 2182 or 03444 111 444
Textphone: 03444 111 445

For help claiming Universal Credit

Phone: 0800 144 8 444
Textphone: 18001 0800 144 844

One Reading Community Hub Support

A new Community Hub has been created for Reading Borough Council residents needing additional support during the outbreak.

If you, or someone you know is in need of extra support:

Fill in the online coronavirus support form

Call: 0808 1894325 (freephone) from 9am to 5pm Monday to Friday, 9am to 1pm on Saturday and Sunday.

Reading Deaf Centre SMS: 07704 687298 / Fax: 0118 950 0507

Support us

We welcome any support you are able to give to our service. You can help by donating, by volunteering, or simply by recommending us.

Please click here to find out how you can help.

We welcome donations