How we can help

Our service is free, confidential and open to everyone in the community. Our volunteers are trained to advise on virtually any issue, including:

  • welfare benefits
  • money and credit problems
  • employment
  • consumer rights
  • utilities
  • housing
  • neighbourhood disputes
  • education and healthcare
  • immigration and residency queries
  • human rights
  • family and personal issues.

Access to advice is available in the following ways:
Adviceline: Freephone 0808 278 7819
Textphone: 0800 144 88 84

For help claiming Universal Credit

UC Helpline: 0800 144 8 444
Textphone: 18001 0800 144 844



Український консультативний центр міста Редінг
Украинский консультационный центр города Рединг

The Reading Ukrainian Advice Centre is on the third floor of Reading Central Library, providing advice, support and information to Ukrainian nationals arriving in the UK.

Useful information for people arriving from Ukraine can also be found on Reading Borough Council’s website.

Saving money on energy

Energy prices went up on 1 April. For information and advice, check out our Energy for consumers page.

Fit for the future

Citizens Advice Reading (CAR) is currently staffed by 53 volunteers and 20 paid part time roles – all of these people are at the heart of the amazing service CAR provides for our many clients. We want to help as many people as we possibly can, and therefore need to update our existing IT equipment. This will mean that our volunteers and staff have the correct tools to keep delivering information, advice and support for anyone who seeks our help in Reading.

We have set up a fundraising page on the good exchange. Please support us if you can.

“The total amount requested is for the cost of brand new equipment. If anyone is able to donate good quality second hand IT kit, we would really welcome this too.” Tina Stevenson, CEO

Help our local charity

We are a local charity and welcome any support you are able to give us. You can help by donating, by volunteering, or simply by recommending us.

Find out how you can help.

Become a Friend

You can also support us by becoming a Friend of Citizens Advice Reading and joining a fun group of people wanting to give something back to their community. The Friends organise events, quizzes, raffles, bake sales, you name it and have a lot of fun along the way! You can get involved as much or as little as you want. If you are on Facebook, add yourself to the group. If not, you can email the Friends at to find out what’s going on.

Translate »