How we can help

Our service is free, confidential and open to everyone in the community. Our volunteers are trained to advise on virtually any issue, including:

  • welfare benefits
  • money and credit problems
  • employment
  • consumer rights
  • energy
  • housing
  • neighbourhood disputes
  • education and healthcare
  • immigration and residency queries
  • human rights
  • family and personal issues.

Access to advice is available in the following ways:

Online: www.citizensadvice.org.uk
Adviceline: Freephone 0808 278 7819
Textphone: 0800 144 88 84

For help claiming Universal Credit

UC Helpline: 0800 144 8 444
Textphone: 18001 0800 144 844

News

We’re recruiting

We recruiting for a paid Advice Session Supervisor and for volunteer trustees. Have a look at our Current opportunities page for more details.

Help our local charity

We are a local charity and welcome any support you are able to give us. You can help by donating, by volunteering, or simply by recommending us.

Find out how you can help.

Become a Friend

You can also support us by becoming a Friend of Citizens Advice Reading and joining a fun group of people wanting to give something back to their community. The Friends organise events, quizzes, raffles, bake sales, you name it and have a lot of fun along the way! You can get involved as much or as little as you want. If you are on Facebook, add yourself to the group. If not, you can email the Friends at friends@citizensadvicereading.org to find out what’s going on.