Our service is free, confidential and open to everyone in the community. Our volunteers are trained to advise on virtually any issue, including:

• welfare benefits
• money and credit problems
• employment
• consumer rights
• housing
• neighbourhood disputes
• education and healthcare
• immigration and residency queries
• human rights
• family and personal issues.

Access to advice is available in the following ways:

Online: www.citizensadvice.org.uk
Phone: 03444 111 306 or 03444 111 444
Textphone: 03444 111 445

For help claiming Universal Credit

Phone: 0800 144 8 444
Textphone: 18001 0800 144 844

A new Community Hub has been created for Reading Borough Council residents needing additional support during the outbreak.

If you, or someone you know is in need of extra support:

Fill in the online coronavirus support form
or:

Call: 0808 1894325 (freephone) from 9am to 5pm Monday to Friday, 9am to 1pm on Saturday and Sunday.

Reading Deaf Centre SMS: 07704 687298 / Fax: 0118 950 0507