Contact us


Due to Covid19 we have had to suspend our face to face services and we are now working remotely.

Use our online enquiry form

Due to unprecedented demand for our service we have had to close our online enquiry form. We will review this every 2 weeks and intend to open it again in due course. You can still get help on our freephone number and through the Citizens Advice public website.

General advice

Adviceline: Freephone 0808 278 7819

Textphone: 0800 144 88 84

For help claiming Universal Credit

UC Helpline: 0800 144 8 444

Textphone: 18001 0800 144 8 444

Please note: The times below are for phone advice only. Our office is not currently open as we are working remotely.

Monday9.30am to 4pm
Tuesday9.30am to 4pm
Wednesday9am to 6.30pm
Thursday9.30am to 4pm
Friday9.30am to 4pm
Saturday10am to midday

Our office:

Please note: Our address is given for legal reasons. Our office is not currently open as we are working remotely.

Citizens Advice Reading
Minster Street

View Larger Map


Get advice online at Citizens Advice

See Get advice for more detailed information about our service.

We want everyone who comes to us to be happy with our service. If you’re not, please let us know so that we can improve on what we do. You can find out how to complain in this leaflet or find out more on the Citizens Advice website.


Top of page