Coronavirus
Due to Covid19 we have had to suspend our face to face services and we are now working remotely.
Use our online enquiry form
Due to unprecedented demand for our service we have had to close our online enquiry form. We will review this every 2 weeks and intend to open it again in due course. You can still get help on our freephone number and through the Citizens Advice public website.
General advice
Adviceline: Freephone 0808 278 7819
Textphone: 0800 144 88 84
For help claiming Universal Credit
UC Helpline: 0800 144 8 444
Textphone: 18001 0800 144 8 444
Please note: The times below are for phone advice only. Our office is not currently open as we are working remotely.
| Monday | 9.30am to 4pm |
| Tuesday | 9.30am to 4pm |
| Wednesday | 9am to 6.30pm |
| Thursday | 9.30am to 4pm |
| Friday | 9.30am to 4pm |
| Saturday | 10am to midday |
Our office:
Please note: Our address is given for legal reasons. Our office is not currently open as we are working remotely.
Citizens Advice Reading
Minster Street
Reading
Berkshire
RG1 2JB
Get advice online at Citizens Advice
See Get advice for more detailed information about our service.
We want everyone who comes to us to be happy with our service. If you’re not, please let us know so that we can improve on what we do. You can find out how to complain in this leaflet or find out more on the Citizens Advice website.
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