We’re working in a new way
Despite the change in restrictions, to lower the risk to staff, volunteers and the people who come to us, our face to face services are still closed at the moment. You can still get advice by phone and online.
General advice
Adviceline: Freephone 0808 278 7819
Textphone: 0800 144 88 84
For help claiming Universal Credit
UC Helpline: 0800 144 8 444
Textphone: 18001 0800 144 8 444
Please note: The times below are for phone advice only. Our office is not currently open as we are working remotely.
| National Adviceline service | Citizens Advice Reading | |
|---|---|---|
| Monday | 9am to 5pm | |
| Tuesday | 9am to 5pm | 10am to 4pm |
| Wednesday | 9am to 5pm | |
| Thursday | 9am to 5pm | 10am to 4pm |
| Friday | 9am to 5pm | 10am to 4pm |
Our office:
Please note: Our address is given for legal reasons. Our office is not currently open as we are working remotely.
Citizens Advice Reading
Minster Street
Reading
Berkshire
RG1 2JB
Get advice online at Citizens Advice
See our advice page for more detailed information about our service.
We want everyone who comes to us to be happy with our service. If you’re not, please let us know so that we can improve on what we do. You can find out how to complain in this leaflet or find out more on the Citizens Advice website.
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