Contact us


Due to Covid19 we have had to suspend our face to face services and we are now working remotely.

Use our online enquiry form

Online enquiry form

General advice

Phone: 0300 330 2182 or 03444 111 444

Textphone: 03444 111 445

For help claiming Universal Credit

Phone: 0800 144 8 444

Textphone: 18001 0800 144 8 444

Monday9.30am to 4pm
Tuesday9.30am to 4pm
Wednesday9am to 6.30pm
Thursday9.30am to 4pm
Friday9.30am to 4pm
Saturday10am to midday

Our office:

Citizens Advice Reading
Minster Street

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Get advice online at Citizens Advice

See Get advice for more detailed information about our service.

We want everyone who comes to us to be happy with our service. If you’re not, please let us know so that we can improve on what we do. You can find out how to complain in this leaflet or find out more on the Citizens Advice website.


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