Contact us

We’re working in a new way

Despite the change in restrictions, to lower the risk to staff, volunteers and the people who come to us, our face to face services are still closed at the moment. You can still get advice by phone and online.

General advice

Adviceline: Freephone 0808 278 7819

Textphone: 0800 144 88 84

For help claiming Universal Credit

UC Helpline: 0800 144 8 444

Textphone: 18001 0800 144 8 444

Please note: The times below are for phone advice only. Our office is not currently open as we are working remotely.

 National Adviceline serviceCitizens Advice Reading
Monday9am to 5pm
Tuesday9am to 5pm10am to 4pm
Wednesday9am to 5pm
Thursday9am to 5pm10am to 4pm
Friday9am to 5pm10am to 4pm

Our office:

Please note: Our address is given for legal reasons. Our office is not currently open as we are working remotely.

Citizens Advice Reading
Minster Street

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Get advice online at Citizens Advice

See our advice page for more detailed information about our service.

We want everyone who comes to us to be happy with our service. If you’re not, please let us know so that we can improve on what we do. You can find out how to complain in this leaflet or find out more on the Citizens Advice website.


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