Get advice

General advice

Phone: 0300 330 2182 or 03444 111 444

Textphone: 03444 111 445

For help claiming Universal Credit

Phone: 0800 144 8 444

Textphone: 18001 0800 144 8 444

You can phone us during our opening hours. We are now part of the Adviceline group. This means that more of your calls will be answered and you will find it easier to access telephone advice.

We will normally spend about 10 minutes finding out about your problem and planning how we can help you. We are often able to help by sending you a leaflet or details of other organisations that deal specifically with the type of issue that you have, or by directing you to online advice.

If the situation is urgent or very complex we may offer a telephone or face to face appointment. Please always remember to bring in the relevant paperwork asked for by our assessor.